This Privacy Policy explains how AQQQUAMAN Under Water Works & Charters ("AQQQUAMAN," "we," "us") collects, uses, and protects your information when you use this website or book our services. We keep it simple: we collect what we need to run charters and dive services, and nothing more.
1.Information We Collect
We collect information you provide directly through the forms on this site:
- Charter bookings: name, email, phone number, city/state, guest count, charter type, dates and times, payment method preference, occasion, and special requests.
- Diving service requests: email address, services needed, incident details, item descriptions, estimated value, and location/access information.
- Direct contact: anything you send us by email or social media message.
We do not collect payment card details through this website. Payments are arranged directly at booking confirmation.
2.How We Use Your Information
- To respond to booking and service requests and confirm reservations.
- To operate charters and dive services safely (e.g., guest counts, safety requirements).
- To send booking confirmations, deposit instructions, and service updates.
- To keep records required for business, tax, and insurance purposes.
We do not use your information for third-party advertising, and we do not send marketing emails without your consent.
3.Form Processing
Forms on this site are processed by our website hosting provider (Netlify), which receives and stores form submissions on our behalf. Their handling of that data is governed by their own privacy policy.
4.Sharing of Information
We do not sell, rent, or trade your personal information. We share it only with service providers who help us operate (such as our hosting and form-processing provider), when required by law or legal process, or to protect the safety and rights of our passengers, crew, or business.
5.Data Retention
We keep booking and service records only as long as needed for the purposes above, including reasonable periods required for business, insurance, and legal records. You may request deletion at any time (see Section 7).
6.Cookies & Analytics
This site does not set its own tracking cookies. Embedded third-party content (such as fonts or hosted video) and our hosting provider may collect standard technical data like IP address and browser type as part of serving the site.
7.Your Rights
You may request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it. Email aqqquamanservices@gmail.com and we will respond within a reasonable time. Depending on where you live, you may have additional rights under applicable privacy laws.
8.Children's Privacy
This website is not directed to children under 13, and we do not knowingly collect personal information from them. Information about minor guests (such as guest counts for safety planning) is provided by the adult making the booking.
9.Security
We use reasonable administrative and technical safeguards to protect your information, including transmission over HTTPS. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
10.Changes to This Policy
We may update this policy from time to time. The effective date above reflects the latest revision. Material changes will be posted on this page.
11.Contact
Privacy questions or requests: aqqquamanservices@gmail.com